In accordance with the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, users of this website are hereby informed about the processing of their personal data.
1. Data controller
Company name: DELTECO, S.A.
Tax identification number (CIF/NIF): A20082053
Registered office: Pol. Joxe Mari Korta, Pab. 2, 20750 Zumaia, Gipuzkoa
Email address: delteco@delteco.com
Telephone: 943 707 007
Company registration details: Registered in the Commercial Registry of Guipúzcoa, Volume 564, Sheet 7472, Folio 67, Entry 1
2. Personal data processed
This website may process personal data voluntarily provided by users through contact forms, commercial forms, requests for information, purchasing processes, communications or any other means made available on the website.
The data processed may include, among other information:
- First name and surname.
- Company.
- Email address.
- Telephone number.
- Information included in messages or requests.
- Information required to manage orders or business relationships.
3. Purposes of processing
Personal data will be processed for the following purposes:
- To respond to requests for information received through the website.
- To manage communications with customers, suppliers or interested parties.
- To process orders, quotations or commercial enquiries.
- To manage contractual or pre-contractual relationships.
- To comply with applicable legal obligations.
- To improve the security, operation and maintenance of the website.
4. Legal basis for processing
The legal basis for processing the data will depend on the circumstances and may include:
- The user’s consent when submitting forms or agreeing to the processing of their data.
- The performance of pre-contractual measures or a contract when the request relates to a contract, order or quotation.
- Compliance with legal obligations.
- DELTECO’s legitimate interest in maintaining the security of the website and responding to requests received.
5. Data retention
Personal data will be retained for as long as necessary to deal with the request, maintain the business relationship or comply with applicable legal obligations.
When the data is no longer required, it will be erased or blocked in accordance with the applicable regulations.
6. Data recipients
Personal data will not be disclosed to third parties unless required by law or necessary to provide the requested service.
Certain service providers working for DELTECO may have access to the data, including web-hosting providers, technical maintenance providers, IT service providers, communication tools, business-management services or other website-related services.
Where third-party services involving international data transfers are used, the safeguards required by the applicable regulations will be implemented.
7. User rights
Users may exercise the following rights:
- Right of access.
- Right to rectification.
- Right to erasure.
- Right to object.
- Right to restriction of processing.
- Right to data portability.
- Right to withdraw consent at any time.
To exercise these rights, users may contact DELTECO at the following email address:
[PENDING CONFIRMATION]
Users may also lodge a complaint with the Spanish Data Protection Agency if they consider that the processing of their personal data does not comply with the applicable regulations.
8. Data security
DELTECO will implement the technical and organisational measures necessary to protect personal data against unauthorised access, loss, destruction, alteration or improper disclosure.
9. Website forms
Forms available on this website must include a checkbox for accepting this Privacy Policy, which must not be selected by default, together with basic information about the processing of personal data.
10. Whistleblowing channel
The processing of personal data in connection with the whistleblowing channel is governed by its specific policy, which is available on the corresponding whistleblowing-channel page.
11. Cookies
This website may use first-party and third-party cookies. Users can find detailed information in the Cookie Policy.
12. Changes to the Privacy Policy
DELTECO may amend this Privacy Policy whenever necessary to adapt it to regulatory, technical or operational changes affecting the website.
